AI Customer Service Agents For Quality CX At Scale
AI first, hybrid cloud call centre.
Deliver personalized customer experiences and maximize your AI investment with agents proven to outperform.
Trusted by industry leaders
The Kloudlyn ACX Framework
Three pillars to ensure success at every stage of your AI journey.
ACX Platform
Deploy, orchestrate, and continuously improve AI agents that autonomously resolve conversations across every channel and language.
Hybrid Practice
Guided by thousands of deployments, our Hybrid Practice helps you scale from cost savings to customer lifetime value by seamlessly integrating human agents.
ACX Experts
Our ACX experts act as an extension of your team, maximizing ROI and ensuring every AI agent performs at its best.
Elevate Your CX With AI Agents Proven To Outperform
Automated Resolution
Percentage of customer inquiries resolved entirely by the AI agent.
Agent Availability
Increase in human agent availability for high-value interactions.
Annual Savings
Estimated annual savings for a typical enterprise deployment.
Handle Time Reduction
Reduction in average time to resolve customer issues.
Deliver Extraordinary Experiences On All Channels
Consistent AI-powered engagement wherever your customers are.
Voice AI
Human-like AI voice agents that handle complex, multi-turn conversations with ultra-low latency.
Intelligent Chat
Provide instant, 24/7 support across your website, app, and social messaging platforms.
Email Automation
Automate the triage and resolution of high-volume email inquiries with unmatched accuracy.
A Teammate That Delivers A Notch Above
Built for enterprise performance and continuous improvement.
Test, analyze, and optimize AI agent performance for continuous improvement with tools built for the enterprise.
Provide consistent, human-like support across all channels and languages, automated by a single AI agent.
Seamlessly integrate AI agents with your CRM, helpdesk, and internal workflows for end-to-end automation.
Our Voice AI platform connects to your existing telephony stack using SIP and other industry-standard protocols—no rip-and-replace required. Maintain your current routing, compliance, and infrastructure while seamlessly adding scalable, secure Voice AI capabilities.
Industry-leading guardrails ensure every interaction is accurate, safe, and aligned with your brand voice.
Battle-tested AI with enterprise-level rigor
Trusted by leading companies across 85+ countries
Industry leading compliances
HIPAA, SOC2, GDPR, AIUC-1 compliance safeguard sensitive data with industry-leading security practices.
Safety and accuracy controls
Built-in safeguards to minimize hallucinations, with continuous monitoring to ensure accuracy, alignment, and safe responses.
Privacy-by-design
High standards for data protection, and zero data retention policies with LLM providers.
Enterprise grade security
Independent annual penetration testing including LLMs, disaster recovery and business continuity planning.
Ready To Transform Your CX?
See Kloudlyn in action and discover how AI can revolutionize your customer service.
AI Customer Service Agents For Quality CX At Scale
AI first, hybrid cloud call centre.
Deliver personalized customer experiences and maximize your AI investment with agents proven to outperform.
Trusted by industry leaders
The Kloudlyn ACX Framework
Three pillars to ensure success at every stage of your AI journey.
ACX Platform
Deploy, orchestrate, and continuously improve AI agents that autonomously resolve conversations across every channel and language.
Hybrid Practice
Guided by thousands of deployments, our Hybrid Practice helps you scale from cost savings to customer lifetime value by seamlessly integrating human agents.
ACX Experts
Our ACX experts act as an extension of your team, maximizing ROI and ensuring every AI agent performs at its best.
Elevate Your CX With AI Agents Proven To Outperform
Automated Resolution
Percentage of customer inquiries resolved entirely by the AI agent.
Agent Availability
Increase in human agent availability for high-value interactions.
Annual Savings
Estimated annual savings for a typical enterprise deployment.
Handle Time Reduction
Reduction in average time to resolve customer issues.
Deliver Extraordinary Experiences On All Channels
Consistent AI-powered engagement wherever your customers are.
Voice AI
Human-like AI voice agents that handle complex, multi-turn conversations with ultra-low latency.
Intelligent Chat
Provide instant, 24/7 support across your website, app, and social messaging platforms.
Email Automation
Automate the triage and resolution of high-volume email inquiries with unmatched accuracy.
A Teammate That Delivers A Notch Above
Built for enterprise performance and continuous improvement.
Test, analyze, and optimize AI agent performance for continuous improvement with tools built for the enterprise.
Provide consistent, human-like support across all channels and languages, automated by a single AI agent.
Seamlessly integrate AI agents with your CRM, helpdesk, and internal workflows for end-to-end automation.
Our Voice AI platform connects to your existing telephony stack using SIP and other industry-standard protocols—no rip-and-replace required. Maintain your current routing, compliance, and infrastructure while seamlessly adding scalable, secure Voice AI capabilities.
Industry-leading guardrails ensure every interaction is accurate, safe, and aligned with your brand voice.
Battle-tested AI with enterprise-level rigor
Trusted by leading companies across 85+ countries
Industry leading compliances
HIPAA, SOC2, GDPR, AIUC-1 compliance safeguard sensitive data with industry-leading security practices.
Safety and accuracy controls
Built-in safeguards to minimize hallucinations, with continuous monitoring to ensure accuracy, alignment, and safe responses.
Privacy-by-design
High standards for data protection, and zero data retention policies with LLM providers.
Enterprise grade security
Independent annual penetration testing including LLMs, disaster recovery and business continuity planning.
Ready To Transform Your CX?
See Kloudlyn in action and discover how AI can revolutionize your customer service.